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National Customer Sales & Fulfillment Analyst (Walmart)
Job Posting Category: Experienced Professionals (1+ years)
Career Level: Experienced (Non-Manager)
Industry: Packaged Goods
Job Category: Sales
Years Experience: 2-4 Years
Job Type: Full-time
Number of Positions: 1
Posting Date: November 04, 2021
Job Location:

6185 McLaughlin Road
Mississauga, ON

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Job Description


Tree of Life has been growing brands in Canada for over 70 years. We have unparalleled category expertise in our industry, serving brand partners, customer and consumers, “Helping Canada Eat Well and Live Well”. We are a flexible, full-service route to market with access to over 95% of where food is sold and served across Canada. Selling, marketing and logistics are core areas of expertise.For more information please visit our website at

Our Tree of Life:

  • Engage in a Purpose -We are a company built on values and committed to serving our communities. Corporately we donate 10% of our profits every year. We measure our success both in terms of the impact we are having on the care community and on the engagement of our employees along the journey.We serve to make lives better.
  • Make an Impact Every Day -Every person in our organization is empowered to make a difference.
  • Grow -With new clients being added all the time and a changing retail landscape, there are always new opportunities to gain experience.
  • Contribute to a People First Culture – We Mean It! -Our success in the market is our people. We know it, we value it and we all work hard to make Tree of Life an amazing place to work.
  • We Have Fun and We Value Health-We have a wellness program and wellness champions and yes, it’s OK to find time in the day to go for a walk. We also have flexible work hours for office employees and the ability to purchase some of our health and wellness products at significant discounts (you can also buy our gourmet products at the same discount but that would be more yummy than healthy).

Primary Responsibilities:

As a key member of theCustomer Development Team Walmart,theNational Customer Sales & Fulfillment Analyst (Walmart)shares responsibility for achieving key KPIs such as Profitability and Top Line Sales targets, Inventory and Fill Rate targets, Fine Reduction, Promotional Activity ROI targets by utilizing Retail Link, Market Data and collaborative planning.This individual will communicate directly with Walmart counterparts and internally with Supply Chain Departments, Marketing and Finance. Aswith all positions at Tree of Life Canada, we expect that all actions will be consistent with Tree of Life Canada’s Mission, Vision and Values.

The person in this role has ownership of customer-specific demand forecast accuracy and resultant outbound fill rate for Walmart. As a result, this role will work in close collaboration with customer’s replenishment and demand team. This role will create and evaluate the account s statistical forecast and support event-based movement related to promotional activity, new product placement, and increased points of distribution. This individual will communicate directly with Supply Chain Departments, Marketing Insights Team as well as the Brand Development Managers, Finance and Accounts Receivable.

This position will have the opportunity to work from home two (2) days per week.

Essential Functions:

  • Responsible for maintaining the Business Intelligence system (Retail Link) that contains sales and shopper insight data
  • Deliver targeted results for all account-level performance metrics: forecast accuracy, outbound fill rate, promotional execution, inventory turnover, and spoils
  • Monitor and manage promotional demand readiness and account execution
  • Utilize internal data to quickly recognize changes in item-level sales trends at Walmart to drive a proactive response across the supply chain
  • Lead regularly scheduled meetings with the assigned replenishment contacts at Walmart & internal supply chain teams to review performance to KPI s, growth opportunities and trends, plans for at-risk inventory, inventory status
  • Review and validate Customer data and identify real or potential challenges/ concerns. Provide recommendations for corrective action
  • Present insights to cross functional teams – internal and external, Managers, Directors and above
  • Make recommendations based on concrete data analysis and insights to deliver incremental (PDQs, seasonal promotions, etc.) sales opportunities.
  • Based on MOD performance analysis, provide recommendations for new listings. Provide strategic forecasts, monitor stock levels, distribution points and sell through rates
  • Monitor Customer Compliance/ Fill rate reports
  • Track/ validate/ dispute customer compliance charges, fines
  • Manage information flow with customer replenishment team, TOL Field Sales, Customer Care, Warehouse, Supply Chain, AR and IT teams.
  • Support with Sales Coordinator duties and other analyst duties as requested
  • Work as part of greater analyst team (outside WM responsibilities) to help build and manage weekly/monthly/yearly sales, KPI’s and budget reports and any additional reports requested from senior management

Minimum Requirements, Qualifications, Additional Skills, Aptitude:

  • You have a minimum of three (3) years’ experience using customer specific BI systems, including forecasting, POS data. Experience with Retail link highly desirable
  • Bachelor’s Degree in Business highly preferred
  • You arePROFICIENTin MS Office required with high level proficiency in Excel, PowerPoint
  • You love toCOMMUNICATE! and your skills are epic in both oral and written. You have a strong ability to speak effectively in front of employees, Customers and Tree of Life Management
  • You have superior:
    • analytical skills,
    • organizational and project management skills,
    • negotiation skills, and
    • working knowledge of business analytics/supply/ demand planning.
  • YourINTERPERSONAL ABILITIESare excellent; you have a natural ability to get along with diverse personalities and develop strong business relationships; you of course are tactful, mature, and flexible. And most definitely You must have good reasoning abilities and sound judgment
  • You are incrediblyPROACTIVE, service oriented with a sense of urgency
  • Ability to work well under pressure
  • YourENERGYlevel is through the roof, very comfortable performing multifaceted projects in conjunction with day-to-day activities

Tree of Life Canada ULCis an Employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people. We are committed to meeting the needs of persons with disabilities. If selected for an interview, we will be happy to work with you to ensure your interview is accessible and accommodation is provided. When your interview is being scheduled, please advise the Recruiter of how we might be able to support your participation.

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