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Inside Sales Representative
Job Posting Category: Experienced Professionals (1+ years)
Career Level: Experienced (Non-Manager)
Industry: Packaged Goods
Job Category: Customer Service,Sales
Years Experience: 2-4 Years
Job Type: Full-time
Posting Date: February 05, 2020
Job Location:

Etobicoke, ON
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Job Description

Position Profile:

As one of North America’s leading packaging companies, Polytainers works closely with many Tier 1 brands such as Danone, General Mills, and Kroger, along with many niche interrupters, to bring forward smart packaging solutions. Our specialty is the dairy industry – and we are constantly looking for ways to innovate to help our customers deliver both their corporate and consumer objectives. Known for delivering exceptional quality, innovation, and technical expertise, our team members thrive in an industry that is advancing quickly. Come join an entrepreneurial, success focused organization that brings a leading voice to the dairy packaging industry.

The Inside Sales Representative is a new role that will report into the Director, Sales & Marketing. The role is being added to support Polytainers’ growth objectives and ensure that all customers continue to receive the highest levels of service. Working alongside the National Account Managers, the Inside Sales Representative will be responsible for achieving all territory business objectives while pursuing opportunities primarily within the existing customer base. The Inside Sales Representative will promote Polytainers’ products and services with key opinion leaders, specialists and technical professionals utilizing a Strategic Account Management mindset with the goal of becoming the customer’s trusted packaging advisor. This is an office-based role with limited travel. Excellent communication and collaboration skills are required. A record of success in this role will prepare the candidate for progression into other roles in the customer-facing organization.

Job Requirements:

  • Track, monitor and manage accounts to ensure achievement of sales goals
  • Take appropriate action to communicate and address business issues proactively
  • Establish and maintain effective relationships to identify and capitalize on business opportunities
  • Assist in preparing annual customer reviews
  • Update sales forecast in a timely fashion to indicate major changes in the business
  • Provide customer, competitor and market intelligence to Polytainers organization to improve the organization’s insights and expertise
  • Develop strong working relationships with cross functional team members in pricing, graphics, and operations by understanding cross-functional perspectives on issues and opportunities
  • Other duties, as assigned


  • University degree preferred
  • Bilingual (English and French) is an asset
  • Minimum of 2-3 years related sales or customer service experience with a strong record of achievement
  • Experience in the packaging industry or in a technical industry preferred. Field sales experience in grocery industry is also highly relevant.
  • Results oriented, customer focused with proven business acumen
  • Self-motivated, entrepreneurial, curious mindset
  • Ability to work well without direct supervision and collaborate effectively across functions
  • Experience on sales force considered an asset

How others describe you: (behaviors and attributes)

  • You demonstrate a strong sense of urgency and initiative, assuming responsibility without being asked and working constructively with others to achieve results and to find solutions
  • You are able to anticipate and handle challenging situations effectively, with an ability to analyze problems from several different angles, seeking several alternatives first before determining best solutions
  • You are flexible and able to adapt to and work effectively within a variety of situations and with various individuals and groups and you understand and appreciate different and opposing perspectives on an issue
  • You are curious and apply a continuous learning mindset
  • You are a team player – building rapport and constructive relations with individuals at all levels in the organization, able to gain the trust and support of co-workers.
  • You are recognized as a strong communicator and are able to successfully flex your style depending on your audience

What You Can Expect From Us

  • Collaborative and friendly team environment
  • Privately owned company with North American headquarters in Canada and operations in both the US and Canada
  • Solid, stable company with a long and strong history of success, constantly innovating and partnering with communities to build a strong future
  • A welcoming culture that places high value on its team members
  • Competitive pay, benefits, and total rewards program
Polytainers is proud to be an Equal Employment Opportunity employer. Polytainers is committed to diversity and inclusivity in employment and welcomes applications from qualified individuals of diverse backgrounds. Polytainers is also committed to providing accommodations for people with disabilities. If you require an accommodation, we will work with you to meet your needs.

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