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Telesales / Customer Service Representative
Job Posting Category: Students/ New Graduates
Career Level: Entry Level (New Graduate)
Industry: Packaged Goods
Job Category: Administrative ,Customer Service
Years Experience: 0-1 Years
Job Type: Full-time
Posting Date: October 08, 2019
Job Location:

Toronto, ON
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Job Description


The Opportunity

  • Toronto, ON
  • Administrative
  • Entry Level
  • Full-time - Permanent

The Premium Beer Company is one of the leading importers of premium brands in Canada. Through strategic marketing, professional sales execution, the highest levels of distribution and superior customer service, we are dedicated to building each brand into segment leaders. We carry years of experience as one of Canada's leading distributors of beer, cider and sake.

The Premium Beer Company has an immediate requirement for a self-motivated, professional and skilled individual to fill the position of Telesales - Customer Service Representative.

What you'll do


  • Manage inbound phone queue
  • Make outbound calls to all existing customers for weekly beer orders
  • Data entry, order confirmation, balance runs for warehouse
  • Manage customer concerns and resolve issues quickly and efficiently
  • Maintain customer & Brand Partner relationships
  • Generate potential sales leads
  • Complete other duties as assigned

What you'll need


  • Ability to multi-task in a fast-paced environment
  • Strong phone contact handling skills and active listening
  • Excellent computer literacy (Internet, Outlook, Excel, Word, Oracle)
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize and manage time effectively
  • High attention to detail
  • Team player who enjoys interacting with people
  • High school diploma or equivalent; college degree preferred

We're looking for

Core Skills

  • Communication
  • Customer Service
  • Multi Tasking
  • Strong attention to detail
  • Team Player
  • Telecommunication

A little bit about us

Moosehead Breweries Limited

Moosehead Breweries Limited is the last major brewery in Canada still owned by Canadians. The brewery is located in Saint John, New Brunswick and operates with values that have been safely guarded by the same family since 1867.

Despite obstacles, devastating fires, Prohibition, the Great Depression, two world wars, obstructive trade barriers, and bruising competition from breweries 100 times its size. Moosehead is one of the most durable and long lasting companies in Canada. Ultimately it has been the Oland family's passion for beer that has enabled them to be successful over the long term.

With their product on beer shelves from Newfoundland to B.C., and its flagship Moosehead Lager shipped to approximately 350 distributors in the U.S.; Moosehead has become an iconic mainstay in North America's beer industry.

Are you interested?

Work With Us

  • Comprehensive Health and Dental Benefits package
  • RRSP retirement plan
  • Wellness Reimbursement Program
  • Employee & Family Assistance Program (EFAP)

Qualified applicants are invited to submit their cover letter and resume by October 22, 2019 by 5:00pm EDT.

The Premium Beer Company appreciates the interest of all applicants; however, only those selected for interviews will be contacted.


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