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Quality Control Supervisor
Job Posting Category: Experienced Professionals (1+ years)
Career Level: Experienced (Non-Manager)
Industry: Packaged Goods
Job Category: Quality Assurance
Years Experience: 2-4 Years
Job Type: Full-time
Posting Date: January 12, 2021
Job Location:

Bolton, ON
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Job Description

Purpose of this Role

The QC supervisor is responsible for ensuring compliance to standards and controls necessary to ensure ongoing safe pet food manufacturing.

Principle Accountabilities

  • Effectively manage performance of four (4) quality auditors and four (4) quality techs on shift rotation.
  • Build a strong and engaged team within the quality control function of manufacturing team.
  • Support Quality training for the site, aligned to the QMP
  • Supervise and/or participate level 1 trouble shooting for quality
  • Actively work towards quality improvements, (final product, plant condition, customer service, productivity and cost reduction).
  • Support and align activities relevant to QFS corporate standards as advised by QFS
  • Program owner –Glass & Hard Plastic, Water Testing, Air & Mold Testing, Sieve Validation
  • Manage S-CAPA program
  • Ensure compliance to Mars Quality Lab Standard
  • Support Internal Audit program as an internal auditor and auditee
  • Support site Calibration program with respect to lab equipment
  • Support FSSC & QMP compliance and audit as lead for lab programs
  • Responsible for submission of samples to third party lab
  • Key User for SAP, Red Prairie, Nexus and Infinity QS data collection system
  • PRIMPs as assigned
  • CAPAs as assigned
  • Execute statistical sampling plan for PRIMP
  • Collect evidence and or data to complete CCI’s
  • Member if the HACCP team
  • Attend Change Management
  • Attend Risk Assessments
  • Continuous Improvement of site Q&FS programs
  • Process Confirmation
  • Other duties as assigned

Key Functional Skills/Knowledge

  • In-depth knowledge of and experience with HACCP
  • Familiarity with GFSI (FSSC, BRC, SQF)
  • Knowledge of lab procedure, GMP & GLP
  • Working knowledge of SAP (preferred)
  • Knowledge of the Windows working environment including Word, Excel, and PowerPoint
  • Strong oral, listening, and written communication skills in order to communicate with all levels of the organization
  • Excellent analytical and troubleshooting skills.
  • Excellent interpersonal skills
  • Strong communication skills
  • Excellent escalation skills

        Minimum Qualifications

        • 3-5 Years Quality Control Experience OR college education in related field
        • Good math, reading, writing and communication skills
        • Experience in manufacturing environment preferred

        About Mars:

        Mars is a family-owned business with more than $35 billion in global sales. We produce some of the world’s best-loved brands: M&M’s®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5â„¢, SKITTLES®, BEN’S ORIGINAL® and COCOAVIA®. Alongside our consumer brands, we proudly take care of half of the world’s pets through our nutrition, health and services businesses such as Banfield Pet Hospitalsâ„¢, BluePearl®, Linnaeus, AniCura, VCAâ„¢ and Pet Partnersâ„¢.Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our 130,000 Associates into taking action every day towards creating the world we want tomorrow.

        Note to Search Firms/Agencies:

        Mars, Incorporated and its subsidiaries and affiliates (Mars) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Mars and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Mars will be deemed the sole property of Mars and no fee will be paid in the event the candidate is hired by Mars.


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