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Customer Business Development Manager - National Brand
Job Posting Category: Experienced Professionals (1+ years)
Career Level: Director
Industry: Food Services
Job Category: Sales
Years Experience: 6-8 Years
Job Type: Full-time
Contract Length: More than one year
Number of Positions: 1
Posting Date: April 05, 2022
Job Location:

91 Rue de Rotterdam, Saint-Augustin-de-Desmaures
Quebec City, QC
G3A 1T

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Job Description

Reporting to the Business Development Director – National Brand, and located in Toronto, the Customer Business Development Manager will be accountable for delivering business objectives and development of Leclerc Food products by developing and executing sales and marketing strategic plans within assigned budgets at major food retailers as well as emerging customers.


  • Develop comprehensive customers business plans to deliver the company objectives;
  • Manage the trade promotion budget and deliver at assigned customers in harmony with Leclerc Food policies and procedures and achieve forecast accuracy target;
  • Responsible for continually increasing the use of technology and category management tools (fact-based selling) in the analysis and presentation of their business, internally and with their customer, to achieve all business objectives;
  • Provide timely information, category expertise and priorities, to the retail sales organisation;
  • Provide the organisation with recommendations on accounts and channels business opportunities;
  • Contact prospective business clients within specific industries;
  • Develop and execute sales and marketing plans;
  • Manage and develop strong external customer relationships with new and existing accounts;
  • Manage multiple businesses, utilizing customers’ applications;
  • Work with cross functional departments internally including but not limited to, demand planning, marketing, supply chain;
  • Deliver the planned annual sales & profit targets for select categories while managing trade effectively;
  • Work with direct guidance from manager as it relates to business planning and customer strategy;
  • Customer accountability will be regional in Ontario and may range from partial accountability for one or two large accounts to full accountability for multiple small accounts;
  • Negotiate annual agreements, promo activity, listing fees, price increases & costing with customer;
  • Manage new product launches;
  • Conduct sales analytics, using available insights to provide solutions to customer needs;
  • Maximization of trade investments and efficiencies aligned to business objectives.
  • Bachelor’s degree in business administration or related field of study
  • Minimum 3 to 5 years of relevant experience in the consumer package goods industry
  • Experience calling on Metro and Sobeys is considered an asset
  • Strong oral and written communication skills, excellent judgment, strong sense of ethics and integrity, result oriented
  • Available to travel
  • Must possess a proven track record in a customer sales capacity
  • Strong working knowledge of A.C. Nielsen Market Track Data / Category Management
  • Expertise in Microsoft software; PowerPoint, Excel, Word and Outlook and thorough knowledge of web-based applications required
  • Excellent presentation, organizational and communication skills
  • Strong negotiation skills
  • Strong business and financial acumen: business analytics skills, ability to plan, track and evaluate trade management
  • Demonstrated ability to manage trade spending

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