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Operational Excellence (Op Ex) Program Manager
Job Posting Category: Experienced Professionals (1+ years)
Career Level: Experienced (Non-Manager)
Industry: Packaged Goods
Job Category: Manufacturing,Engineering
Years Experience: 1-2 Years
Job Type: Full-time
Posting Date: April 10, 2019
Job Location:

Mississauga, ON
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Job Description

At Kruger Products we see your greatness, and we know firsthand that great things happen when people with a shared vision work passionately to make everyday life more comfortable for our consumers. Making tissue products that North Americans trust and love is what drives us and what we do best, and it’s one of the many reasons why we are recognized as one of Canada’s best places to work. We manufacture and distribute Canada’s leading tissue brands for household and commercial use with well-known, leading brands like Cashmere®, Purex®, Scotties®’, SpongeTowels®, White Swan® and Embassy®.

We are leaders in our communities, leaders in sustainability, and leaders in connecting with our customers and consumers. Our 2500 associates are spread across eight manufacturing plants in Quebec, British Columbia, Ontario, Tennessee as well as in our corporate headquarters in Mississauga, Ontario.

Our ticker symbol KPT trades publically on the Toronto Stock Exchange under the symbol KPT. Our majority shareholder, Kruger Inc., is a Canadian-based fourth-generation family company that transforms renewable resources into sustainable, high-quality essentials for everyday life, owns and operates 38 green energy power plants and is a North American leader in paper and paperboard recycling.

Our team is growing, and we are looking for an Operational Excellence (Op Ex) Program Manager.


You will support the Operational Excellence (OpEx) Director in leading the overall change program including change management and communications.

Main Responsibilities:

Key Deliverables – Enable and support the Kruger Products Op Ex program:

  • Support Program Director with day-to-day issue resolution
  • Support implementation of Kruger Op Ex Elements including:
  • Leadership
  • Organization
  • Engineering project
  • Progressive Maintenance
  • Focused Improvement / Continuous Improvement
  • Education and Training
  • Work Process Improvement
  • Zero Defects / Quality Management
  • Initiative Management
  • Safety, Health and Environment
  • Supply Network
  • Paper Making
  • Converting
Design and implement best practices for gathering, measuring and reporting Kruger Products KPIs, including scorecards, governance and analytics, to ensure one source of fact based truth at all levels of the organization starting at Shop Floor up to CEO.
  • Lead program reporting activities – e.g.: create KPI reporting process, measure /track progress against goals, assess impact of actions being taken to ensure plan is aligned to deliver results and drive cadence for reporting results.
  • Plan and schedule weekly update meetings with senior management and work closely with Program Director and site leads to identify and communicate pain points and resolution options.
  • Develop analytical tools to accelerate decision making and scenario planning capabilities, update KPI reporting process, and track progress against goal
  • Engage with all teams to identify data sources and ensure data accuracy
  • Influence and motivate plant leadership team alignment.

Oversee centralized training program that will build Op Ex capability across sites and ensure complete program roll out by end of 2021

  • Develop and coordinate on-boarding program for site program leads and execution teams
  • Coordinate training events across sites and develop content of training curriculum for program roll out
  • Develop internal resources to support site roll out of Op Ex program.
  • Work with Program Director to drive continuous improvement

Influence program strategic direction, objectives and priorities to deliver $50MM in annual savings by end of 2021

Support and foster knowledge transfer across the network

Required Skills:

  • Strong leadership and program management skills and the ability to navigate across the organization to keep projects on track.
  • Manufacturing leadership experience, ideally in a process and packaging environment (1-3 years at plant leadership level).
  • Proven presentation and communication skills with stakeholders of all seniority level
  • Proven experience and passion for improving processes, gaining efficiency and productivity
  • Strong interpersonal skills and coaching capabilities to help guide and support people and teams through change curve
  • Proven data and analytics skills and ability to drive insights
  • Bilingual, French and English

Preferred Skills:

  • Technical knowledge of Paper Making/ Converting, ideally in tissue paper
  • Experience and understanding of Op Ex (Lean / Six Sigma) principles and methodologies

Experience and Education

  • 1-3 years of manufacturing leadership experience
  • Post-secondary degree – Engineering or management preferred
  • A Master’s degree or an MBA will be an asset
  • Certification in Op Ex levers preferred (Lean/6σ certified)
  • Prior leadership experience

Location is flexible; based in one of the mills or at our Mississauga head office.

If you enjoy building programs that empower people to be their best and you want to do this in a values-based, performance-driven, family-friendly team culture, then this job is for you. Come be a part of our team and unleash your greatness with Kruger Products!

Kruger Products is an equal opportunity employer and encourages applications from all qualified individuals. Accommodation will be provided in all parts of the hiring process as required under KPLP’s Accessibility Policy and Multi-Year Accessibility Plan - 1.04.33. Applicants need to make their needs known in advance.

We thank all applicants for their interest in Kruger Products but only candidates selected for an interview will be contacted.


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