POSITION TITLE: Senior Sales Manager & Key Accounts
Location: Toronto or Montreal
Start date of employment: March, 2020
At Barry Callebaut, we are on a journey to
transform the cocoa and chocolate industry. As the world’s leading manufacturer
of high-quality chocolate and cocoa products, our actions truly shape the
future of our industry. We are a business-to-business company, serving the
entire food sector, from the cocoa bean
to the finest chocolate product. We are a company with a purpose, we believe in
doing well by doing good and reinvesting in the communities we operate. We have
a long-standing commitment to sustainability and our goal is to shape a
sustainable cocoa and chocolate future. We are headquartered in Zurich,
and have more than 11,000 passionate Employees working in more than 35
countries worldwide. We are very proud of who we are and what we do. And
of course, we are always looking for talented people to help us have a positive
impact on our industry and beyond!
About the role:
Callebaut is searching for a dynamic Manager to plan and implement sales
activities, products and programs to select accounts for Canada. Strategic
relationships, opportunity identification, and proactive account management skills
are critical in this role.
Sales Manager who will be reporting to the Commercial Director Gourmet &
Specialties Canada, will be responsible for achieving Gourmet sales targets –
volume and margin – and assigned strategic account objectives. The Manager
represents the entire range of company products and services to the customer
set, while also leading the customer account planning activities. The Manager
is responsible for, but not limited to driving portfolio growth, R&D
development ambitions including new products seeded for development, and
management of the other scope of services offered (technical services, supply
chain/planning, marketing, etc.). The Director works within a cross functional
team environment to achieve his/her objectives.
and implements strategic sales plans, programs and forecasts to achieve
objectives for products and services; responsible for the sales operating
budgets including volume and margin.
account plans for customers to deliver annual volume and margin targets, and
strategic initiatives to drive the highest possible wallet share and create a
“sticky” supply relationship; develop new business opportunities including
strategic volumes and close deals.
- Drives the
new business activities for volume and margin growth through product
development by developing relationships with customer R&D stakeholders; manage
the project management activities for key projects and steer internal R&D
and maintains relationships with customer stakeholders including procurement,
R&D, QA, marketing, etc.; pursues higher level relationships within the
sales forecasting activities to ensure forecast KPI adherence; support the
supply chain and planning activities in support of customer volumes and
projects, and enabling footprint initiatives.
company at trade events to promote the company when needed and relevant with
account managers with account management and business development and
opportunity identification; participate in global or regional strategic account
governance, and negotiating agreements, where needed.
direct reports; prioritize development of personal and sales development and
degree with 10-15 years of direct sales/commercial or account management
experience in the food industry.
- Master’s degree
is a plus but not a requirement.
sales manager, and influencing cross functional stakeholders.
sales experience in developing account relationships with strategic customers;
demonstrated results in growing business with customers and delivering margin
quantitative skills; ability to quickly learn in a very fast paced business
- Ability to
work independently and also as an effective contributor to the sales team.
professional conduct and sound judgment in all areas.
working with national distributors and chains.
- Travel is
expected and required to meet the essential job function. Travel is expected to
be up to 50%.
(English and French).
Acumen including quantitative analysis, and financial understanding.
Proficiency – outstanding communication styles and to different audiences and
Focus – champion customers to achieve business goals but demonstrate balance
for BC needs.
- build support for ideas, and projects; leveraging influence within team and
cross functional partners.
Skills – outstanding oral communication and written, including effective
Solving/Analysis – define problems and identify solutions quickly; capable of
implementing by oneself.
Driven – takes personal initiative and demonstrates a bias for action.
Thinking – define a roadmap for customer growth linking customer priorities
with BC capabilities.
Capacity – learn products, pricing, etc. Ability to leverage this knowledge
intelligently with customers.
all candidates who will respond to this job offer. However, only those
pre-selected will be contacted.
We are an equal opportunity employer and value
diversity in our company. We do not discriminate on the basis of race,
religion, color, national origin, gender, sexual orientation, age, marital
status, veteran status, or disability status.