At Arterra Wines Canada, we love inspiring the big and small moments that happen when our products are shared and enjoyed. For us it’s not just about what’s in and on the bottle, it’s what happens in people’s lives when we’re a part of them that keeps us thirsting for more and not resting on our laurels as Canada’s largest and most enjoyed wine company. We put the consumer at the center of everything we do and we’re looking for people who do the same.

The role is responsible for delivering against internal change initiatives and managing external resources to develop and execute change strategies across a portfolio of organizational initiatives. The role partners with business stakeholders and initiative leads to analyze change impacts, creates change management strategies and allocates communications and training resources across all projects to maximize employee adoption and minimize resistance.

Key Responsibilities:

The key responsibilities of the Sr. Change Management Specialist will fall into two major categories: ECM Hub Specialist and Initiative Change Specialist. Details for each category are outlined below:

ECM Hub Specialist (30-35%)

• Play a key role in the launch of the new Enterprise Change Management Hub (ECM), building change capability across the company through facilitation of Change related courses, guiding leaders or project sponsors on ECM principles and activating change leaders + advocates within the business to support change.
• Participate in regularly scheduled ECM Hub meetings and work closely with the ePMO to ensure all key changes across the business are monitored and supported effectively.
• Support the organizational change management (OCM) function to determine how OCM support will be allocated across the approved project portfolio. Assess organizational change readiness prior to the launch of initiatives into the organization.

Initiative Change Specialist (60-65%)

• Apply the ECM methodology to lead the execution of change management tactics in collaboration with project team members, business leaders, corporate communications, and assigned projects vendors from within the overall project portfolio.
• Conduct stakeholder readiness analyses, change impact analyses and training needs analyses to create OCM strategies for assigned projects. For new or proposed organizational projects, act as a primary point of contact and provide OCM and budget estimations to be used as part of the decision process for project approval. Manage the day-to-day work of all internal or external (vendor or contract) OCM resources assigned to projects across the portfolio.
• Evaluate information gathered from multiple sources and translate the information into training and communications plans to increase organizational change readiness and long-term change adoption. Engage with technology and learning vendors, subject matter experts, the talent and organizational development team and corporate communications to design training materials or communications. Deliver train the trainer or end user training where necessary
• Measure success metrics, monitor change progress and prepare reports for the project or business leaders as required.

Education, Experience, and Qualifications:

• Bachelors degree in Business Administration, Human Resources, Adult Education, Organizational Development, or closely related field.
• 4-6 years related experience, including:
• Leading work streams within mid to large size organizational projects
• Experience with training, change management or organizational development
• Applying a structured methodology for change management on a mid to large scale project
• Designing or delivering systems training, job aids or procedural documentation
• Experience with IT project management methodologies is an asset
• Solid understanding of how people go through a change, the change process and change management strategies
• Background in, or understanding of adult learning methods
• Excellent written and verbal communication skills across audiences at all levels of the organization
• Demonstrated ability to manage multiple initiatives and competing priorities
• Strong planning and organization skills
• Strong critical and analytical thinking skills
• Adaptable, able to work in ambiguous situations
• Strong influencing skills
• PMP certification is an asset
• Change Management certification such as CCMP, Prosci, or CMI is an asset

What we offer:

• Competitive salary and bonus
• Benefits and Pension Plan
• Product Allowances & Safe Ride Home Program
• An organization that cares about Corporate Social Responsibility
• Tuition reimbursement
• Training & Development Programs
• An opportunity to learn about the world of wine
  

#LI-Hybrid #LI-KT1

We are committed to establishing a qualified workforce that reflects the diverse population it serves and we encourage applications from all qualified individuals. We are also committed to preventing and removing barriers to employment for people with disabilities, and we invite you to inform us should you have any accessibility or accommodation needs.