At Arterra Wines Canada, we love inspiring the big and small moments that happen when our products are shared and enjoyed. For us it’s not just about what’s in and on the bottle, it’s what happens in people’s lives when we’re a part of them that keeps us thirsting for more and not resting on our laurels as Canada’s largest and most enjoyed wine company. We put the consumer at the center of everything we do and we’re looking for people who do the same.

Arterra is seeking a Product Manager to help be the voice of the consumer and connect our digital experiences to business objectives as we progress on our journey to grow our Direct-to-Consumer channels and enhance our customer experiences.

Our ideal candidate will have 3+ years of experience in Digital Product Management in a transactional capacity, with a focus on growing a DTC vertical. They must have a customer-first mindset, a strong understanding of user experience design, the ability to develop and actively manage a feature backlog for the company’s front-end web and mobile applications and lead A/B testing strategy. This role requires a candidate with excellent analytical, organizational, and communication skills as you'll be working with a team to interpret data and find compromises between user experience, technical constraints, and compliance realities. This is a customer-centric role, working to translate the needs of the customer into online business opportunities. As the Product Manager, the candidate will be an integral part of the Digital & Ecommerce Team, charged with the growth of all digital channel products for Arterra.

Key Responsibilities:

• Oversee the product roadmap and backlog for a subset of digital products and channels. Responsible for requirements discovery, solution design, user story writing, feature development, and user acceptance testing.
• Partner with business stakeholders (Digital & Ecommerce, Marketing, Operations, Sales, etc.) to identify key capabilities required, as well as identifying potential issues. Partner with cross functional teams regularly to ensure alignment on feature development and prioritization
• Partner with IT to manage the roadmap and backlog to ensure that IT delivers all capabilities on time and per expectation. Align on best practices.
• Monitor and evaluate channel performance to ensure constant product iteration and improvements. Work with the Digital Analytics Manager to define KPIs and dashboards to monitor and report channel health.

What you bring:

• Bachelor's Degree in Business, Computer Science, Information Systems, or related field ·
• 3+ years of experience in digital product management or similar ·
• Track record of applying analytical, prioritization, and negotiating skills ·
• Usability and customer-focused design experience ·
• Experience owning roadmap and helping to shape this by working closely with various stakeholders
• Experience with change management
• Experience working in a complex regulatory environment
• Excellent communication and organizational skills
• Proven problem-solving skills
• Results oriented, self-motivated, driven and disciplined

What we offer:

• Competitive salary and bonus
• Benefits and Pension Plan
• Product Allowances & Safe Ride Home Program
• An organization that cares about Corporate Social Responsibility
• Tuition reimbursement
• Training & Development Programs
• An opportunity to learn about the world of wine

#LI-Hybrid #LI-KT1

We are committed to establishing a qualified workforce that reflects the diverse population it serves and we encourage applications from all qualified individuals. We are also committed to preventing and removing barriers to employment for people with disabilities, and we invite you to inform us should you have any accessibility or accommodation needs.