At Arterra Wines Canada, we love inspiring the big and small moments that happen when our products are shared and enjoyed. For us it’s not just about what’s in and on the bottle, it’s what happens in people’s lives when we’re a part of them that keeps us thirsting for more and not resting on our laurels as Canada’s largest and most enjoyed wine company. We put the consumer at the center of everything we do and we’re looking for people who do the same.

The role encompasses a broad range of productivity including market and sales support, some travel, hospitality, customer service coordination, sales reporting, trade show coordination, POS support, JDE management of export claims expenses, and the tracking of budgets, as well as press coordination. The ability to be flexible, resourceful, cultivate relationships and work collaboratively is essential to support the sales division and achieve sales, profit and objectives. You will be the go-to person for most support materials for the Export team as well as export support for internal and external stakeholders and your respective coordinators at Arterra.

Responsibilities:

Sales Support

• Attend (by conf call) weekly calls with sales division and customer service to review sales plan, market initiatives, opportunities, review quarterly forecast and outstanding issues.
• Manage invoicing within JDE
• Manage Export customer needs – samples, packaging, product information requests, and tech sheets
• Work with AWC and customer trade marketers to provide various POS support, including tasting notes, sell sheets, etc. You will be the ‘go-to-person’ for all support materials
• Liaise with Arterra Customer Service to ensure a stream-lined process; to provide support and direction as required; manage and communicate product shortages, custom documents, freight inquiries, etc
• Contribute to sales reports as required
• Manage new customer set ups and pricing.
• Maintain customer database to insure timely and accurate information.
• Assist to develop new or improved global solutions to address any sales management challenges or make the current process models more effective
• Coordination of export trade shows (typically three-four per year); includes stand development, product/POS ordering and shipping (including proper documentation/forms), and general staffing requirements
• Manage the Ontario Land border duty free stores; providing updated price lists, and ensuring orders sent to customer service; track orders and sales
• Manage the federal governments Canadian Embassy and Consular Affairs business; coordinate with Ottawa to facilitate orders of Arterra Wines for embassies and consulates around the world; send updated price lists and track orders received and sales

Marketing:

• Direct liaison with industry bodies. Overall responsibility for all communication, coordination of trade events, PR activities, tasting both local and in market. Ensure timely updates and annual calendar are routed.
• Track budget and provide quarterly market update against plan, including remaining POS and MAP updates/deadlines. Ensure timely distribution of brand material.
• Collection and storage of all updated brand information, including brand plans, tech notes, sales sheets, etc
• Collecting, archiving and communication of international public relation publications, media hits and activities. Compile and distribute bi-annual coverage report for International. Coordination with AWC and trade partners’ PR teams as required
• Identify sales/customer needs, gaps/opportunities and work closely with Marketing teams to leverage domestic collateral
• Coordinate activities with our external partners/agencies; work with sales and customers to implement regional activities.
• Assist in maintaining global brand standards and resource material
• Understand market restrictions and requirements
• Facilitate with Studio and Digital Marketing to incorporate international initiatives and requirements. Communicate relevant information, opportunities and project status

Hospitality and Incentive trips:

• Manage all export-related hospitality requests, distributor visits in conjunction with in- market Winery/Facility Guest Events Coordinators.
• Work with AWC Marketing, Winemaking, Educational and PFW teams to develop and cascade educational programs/material for in market. Fully utilize and communicate AWC resources

Portfolio Management:

• Work with Marketing to leverage, evaluate and implement new brand/line extension/concepts and specific Export initiatives. Also ensure global requirements are considered and regular updates of project status and launch plans are communicated fully.
• Manage the AWC internal process and work with production facilities to ensure on time completion
• Communicate all packaging, portfolio changes.
• Ensure products meet country/customer labelling requirements
• Provide updated Vintage Transition calendar

QUALIFICATIONS:

• Undergraduate degree required, with a focus in marketing, communications, or a related business field preferred
• Minimum 2 years in Marketing or comparable experience with a minimum 1 year wine marketing experience
• Proven ability to contribute to marketing program execution: Strong project management skills and the ability to juggle multiple tasks simultaneously, consistently delivering high quality results
• Proven ability to ‘get it done’!
• Professional client service manner, responsiveness, flexibility, and adaptability
• Solid oral communications and writing skills, with demonstrated ability to help create marketing collateral
• Thrive in a face paced, deadline driven environment
• Strong PC skills, particularly Excel and PowerPoint

PHYSICAL REQUIREMENTS/OTHER:

• Should be able to lift 40lbs on occasion.
• Work in a normal office environment.
• Must be flexible in work style and schedule; occasional evening work will be required as the nature of many of our customers are based overseas.
• Ability to travel occasionally and stay overnight as business necessary

What we offer:

• Competitive salary and bonus
• Benefits and Pension Plan
• Product Allowances & Safe Ride Home Program
• An organization that cares about Corporate Social Responsibility
• Tuition reimbursement
• Training & Development Programs
• An opportunity to learn about the world of wine

Number of Openings:

1

We are committed to establishing a qualified workforce that reflects the diverse population it serves and we encourage applications from all qualified individuals. We are also committed to preventing and removing barriers to employment for people with disabilities, and we invite you to inform us should you have any accessibility or accommodation needs.