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Why emotional intelligence will be a defining leadership trait in 2024 | HRD Canada

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CPG Connect | Status: is encouraging members to get involved i... Read more
Posted in December
BY Emily Douglas 05 Dec. 2023 

If the pandemic has taught us anything, it’s the overrising importance of emotional intelligence in leadership. Previously, employees had limited interaction with C-suite leaders who appeared distant and unrelatable. However, the pandemic created a need for more visible and empathetic leadership teams at all levels of an organization. Leaders who were visible and showed vulnerability were proven to be more successful in motivating their employees to contribute to the organization’s success.

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