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These grocers are tops in customer experience | Canadian Grocer

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CPG Connect | Status: is encouraging members to get involved i... Read more
Posted in December
By Rebecca Harris | November 30, 2018

Specialty grocery stores seem to have the recipe for success when it comes to customer experience. In Leger’s “2018 Wow Customer Experience Index” for Ontario, Farm Boy was ranked number one in customer experience, followed by Fortinos and Longo’s. In Quebec, natural grocery chain Avril was rated number-one in customer experience.

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