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Canadian brands stagnant on customer experience | Strategy Online

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CPG Connect | Status: is encouraging members to get involved i... Read more
Posted in July
By Josh Kolm

Canadian brands are making headway on their customer experience, but most are struggling to break away from their competition, according to the latest edition of Forrester’s CX Index.

http://strategyonline.ca/2019/07/16/canadian-brands-stagnant-on-customer-experience/
 

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