Renewal Solutions Inc. (ERS) is a privately held, innovative research organization with
focused expertise in the areas of technology-enabled Shopper Marketing Insights and Customer
Experience Design with a specific earned reputation in Ethnography, Retail
Eye Tracking, Usability, Customer Experience Mapping and Retail Sales Choreography. Our client list contains many of Canada’s finest financial
institutions, retailers, brands and service providers. Built on the core values
of flexibility, curiosity, innovation and implementation excellence, ERS has
become known for creativity and leadership in the customer experience and
shopper insights’ disciplines. ERS has an established full service office in Toronto augmented with consulting and contract staff
across North America.
uses technology to augment the fundamental ethnographic and anthropological
approach used to understand how people interact. The 3 major services offered are:
2. Path-to-Purchase Insights
is proud to offer a team of skilled researchers, marketers, technologists,
ethnographers (social anthropologists) and analysts to deliver a comprehensive
qualitative and quantitative view of any project.