A mutually rewarding experience.
Work. Realize your ambitions. And realize there’s more to
being in business than just making a profit. That’s the Mars philosophy. And
the opportunity we offer every one of our Associates. An opportunity to take
what you do and make it mean more for you, for those around you and for the
planet. What you get here is
challenging, interesting work. You get the tools you need to do a great job and
you get to have the best possible people on your side to help you do it. And at
the same time as getting to find ways to do business better today than we did
it yesterday and driving a great career, you also get to build a more
enlightened business and drive sustainability.
Because it’s never just about a single person, a single
project or a single brand. It’s about how you can grab everything that’s within
your reach here and use it to pursue mutual, long-term gain. It’s about having
ideas. And ideals. Being prepared to risk failure because the promise of
success means we’ll all be a little better off. It’s that mix of integrity and
ambition that makes Mars such a special place to work. And why working here is
always about more than just a job.
Mars has net sales of more than $33 billion, operates six
business segments including Petcare, Chocolate, Wrigley, Food, Drinks,
Symbioscience, and more than 75,000 Associates worldwide that are putting its
Principles into action to make a difference for people and the planet through
Mars brands include: Petcare – PEDIGREE®, ROYAL CANIN®,
WHISKAS®, BANFIELD® Pet Hospital, CESAR®, SHEBA®, DREAMIES® and NUTRO®;
Chocolate – M&M’S®, SNICKERS®, DOVE®, GALAXY®, MARS®, MILKY WAY® and TWIX®;
Wrigley – DOUBLEMINT®, EXTRA®, ORBIT® and 5™ chewing gums, SKITTLES® and
STARBURST® candies, and ALTOIDS® AND LIFESAVERS® mints. Food – UNCLE BEN’S®,
DOLMIO®, EBLY®, MASTERFOODS®, SEEDS OF CHANGE® and ROYCO®; Drinks – ALTERRA
COFFEE ROASTERS™, THE BRIGHT TEA COMPANY™, KLIX® and FLAVIA®; Symbioscience –
COCOAVIA® and WISDOM PANEL®.
Mars Canada is a subsidiary of the US family-owned business
known as Mars, Incorporated, one of the leading global manufacturers of branded
products. Established in the late 1940's, our three segments – Petcare,
Chocolate and Food help Canadians celebrate life everyday through food
experiences. We are an organization that is guided by our Five Principles:
Quality, Responsibility, Mutuality, Efficiency and Freedom. It is putting these
principles into action that allows us to make a difference to people and the
planet, through our performance.
This role is responsible for achieving profitable sales
growth through creating and executing business plans for a specific large
Customer which is likely to account for a significant proportion of the unit’s
NSV and is identified as a priority in the SCM process. This role is likely to be accountable for
maximizing customer and category performance whilst delivering efficient trade
revenue optimization. With full P&L
responsibility this role is accountable for developing and maintaining strong
and influential relationships with key customers and collaborating internally
with key stakeholders to deliver first class insights and solutions which help
develop and execute mutually beneficial joint business plans and deliver
- Lead the development and execution of the customers short
and long term strategies which optimizes profitability and sales revenue and
achieves company, category and customer objectives.
- Develops a good understanding of the customer’s environment
e.g. external trends, competitors and customers current and future needs which
is leveraged to build shopper centric customer plans which drive mutual growth.
- Develops consistently accurate and timely forecasts using a
variety of inputs from both consumption and shipment perspective, adopting a
continuous improvement mind-set.
- Contribute to executing of the channel’s overall strategy
and leading the wider channel to success.
- Lead the development and execution of customer specific
solutions e.g. assortment, merchandising, pricing and promotion which achieve
customer, category and business objectives.
- Drive the customer agenda and develops strong and influential
relationships with key customers focused on delivering shopper, channel and
category centric solutions which accelerate customer engagement.
- Leverage insights to influence customers to implement
solutions and identify new opportunities that will deliver results that are
beneficial for both customer, category and business. Evaluates and monitors
customer initiatives to drive continuous improvement, efficiency and
effectiveness for both customer and company.
- Establish category leadership by leading, creating and
planning category solutions that benefit customer and category; where
appropriate, manage and deliver against the responsibilities of significant
customer’s category captaincy/ advisory process.
- Collaborate with Customer Marketing develop compelling
shopper marketing plans which support the achievement of our business
- Manage new product launches with timely and effective
execution to maximize customer impact in the marketplace.
- Oversee all significant customer daily activities to ensure
consistent operational execution and follow through on plans.
- Manage customer P&L and trade investment that complies
with internal and external requirements.
- Education & Professional Qualification
- Preferably educated to degree level or equivalent
- Strong Sales experience that includes selling, negotiating
and leveraging insights to deliver tailored customer plans, achieving company
and customer objectives and advancing category leadership.
- Significant customer experience, preferably with
key/strategic customers and proven ability to deliver successful solutions that
cover product, placement, promotion and/ or pricing; with an excellent track
record of meeting/ exceeding sales objectives.
- Strong interpersonal skills and proven ability to develop
long term, effective and influential business relationships with key decision
makers which drive mutual growth.
- Ability to assess needs, propose mutually beneficial
solutions, overcome objections, demonstrate resilience and manage conflict with
a positive & confident mind-set and close sale to maximize mutual value.
- Experience in partnering with Category and using and
deploying the fundamentals of Category Leadership, drive category growth and
achieve category captaincy.
- Experience in developing and managing a budget and trade
revenue optimization and delivering in budget and ROI.
- Experience in areas such as (but not exclusive to): field sales, customer and category management
and customer marketing.
- Business Acumen
- Decision Quality
- Problem Solving
- Standing Alone
A criminal records
check will be required for this position.
Mars is an equal opportunity employer and all qualified
applicants will receive consideration for employment without regard to race,
color, religion, sex, national origin, disability status, protected veteran
status, or any other characteristic protected by law. If you need assistance or
an accommodation during the application process because of a disability, it is
available upon request. The company is pleased to provide such assistance, and
no applicant will be penalized as a result of such a request.
Mars Canada is committed to equity in employment and
diversity. Mars Canada will provide an inclusive and barrier free recruitment
process to applicants with accessibility needs in accordance with the Ontario
Human Rights Code and the Accessibility for Ontarians with Disabilities Act
(AODA). If you require a disability-related accommodation during this process,
please inform Mars Canada of your requirements. For more information please
review Mars Canada's Accessibility Policy and address any questions about that
policy to MarsCanada.Accessibility@effem.com.