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 Bilingual - Retail Operations Coordinator
Job Posting Category: Experienced Professionals (1+ years)
Career Level: Experienced (Non-Manager)
Industry: Packaged Goods
Job Category: Administrative
Years Experience: 2-4 Years
Job Type: Full-time
Posting Date: October 19, 2018
Job Location:
Bolton, ON
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Job Description

A mutually rewarding experience.

Work. Realize your ambitions. And realize there’s more to being in business than just making a profit. That’s the Mars philosophy. And the opportunity we offer every one of our Associates. An opportunity to take what you do and make it mean more for you, for those around you and for the planet. What you get here is challenging, interesting work. You get the tools you need to do a great job and you get to have the best possible people on your side to help you do it. And at the same time as getting to find ways to do business better today than we did it yesterday and driving a great career, you also get to build a more enlightened business and drive sustainability.

Because it’s never just about a single person, a single project or a single brand. It’s about how you can grab everything that’s within your reach here and use it to pursue mutual, long-term gain. It’s about having ideas. And ideals. Being prepared to risk failure because the promise of success means we’ll all be a little better off. It’s that mix of integrity and ambition that makes Mars such a special place to work. And why working here is always about more than just a job.

Mars has net sales of more than $33 billion, operates six business segments including Petcare, Chocolate, Wrigley, Food, Drinks, Symbioscience, and more than 75,000 Associates worldwide that are putting its Principles into action to make a difference for people and the planet through its performance.

Mars brands include: Petcare – PEDIGREE®, ROYAL CANIN®, WHISKAS®, BANFIELD® Pet Hospital, CESAR®, SHEBA®, DREAMIES® and NUTRO®; Chocolate – M&M’S®, SNICKERS®, DOVE®, GALAXY®, MARS®, MILKY WAY® and TWIX®; Wrigley – DOUBLEMINT®, EXTRA®, ORBIT® and 5™ chewing gums, SKITTLES® and STARBURST® candies, and ALTOIDS® AND LIFESAVERS® mints. Food – UNCLE BEN’S®, DOLMIO®, EBLY®, MASTERFOODS®, SEEDS OF CHANGE® and ROYCO®; Drinks – ALTERRA COFFEE ROASTERS™, THE BRIGHT TEA COMPANY™, KLIX® and FLAVIA®; Symbioscience – COCOAVIA® and WISDOM PANEL®.

Mars Canada is a subsidiary of the US family-owned business known as Mars, Incorporated, one of the leading global manufacturers of branded products. Established in the late 1940's, our three segments – Petcare, Chocolate and Food help Canadians celebrate life everyday through food experiences. We are an organization that is guided by our Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. It is putting these principles into action that allows us to make a difference to people and the planet, through our performance.

Job Summary

This position supports all activities of the Retail Sales Organization and supports the Retail Leadership Team, District Sales Managers and Retail Representatives. Primary responsibilities include Retail Helpdesk Support, data/information management and communication.

Key Accountabilities

Scope:

1. Providing software/retail hardware technical support to the retail team via Retail Helpdesk Support

2. Manage all communication and content sent to Retail Team

3. Continuous improvement of tools/resources

Programs and Booking Sheets:

  • Distributes/communicates materials to Retail Representatives
  • Provides team support for various programs and reports back results
  • Trouble shoots and works with Retail Representatives to address questions they have

Retail Helpdesk:

  • Provides technical support to Retail Representatives via Retail Helpdesk
  • Identifies trends to the Team.

Monthly Mail outs:

  • Distributes tools that Retail Representatives need to sell in the field on a monthly basis across the country.

Meeting Coordination:

  • Coordination/organization of meetings. This includes venue selection, meeting materials and event planning.

V6 Retail Software:

  • Creates and manages V6 surveys/V6 data for the team.
  • Creates/maintains/delivers V6 and retail hardware training to retail team.

Special Projects:

  • May be responsible for supporting all other sales productivity and initiatives as required
  • Presents project processes at team meetings

Other:

  • All other duties and responsibilities as assigned
  • Responsible for following all Quality and Food Safety Policies and applicable procedures

Key Technical Knowledge and Skills

  • Retail V6 Technology - tablet knowledge
  • Advanced capability in Excel, MS Word, Power Point, Access

Critical Learning Experiences

  • Previous administrative and retail representative experience - an asset
  • Minimum 3 years administrative support experience preferably in a consumer packaged goods environment

University degree or college diploma in related field preferred

A criminal records check will be required for this position.

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Mars Canada is committed to equity in employment and diversity. Mars Canada will provide an inclusive and barrier free recruitment process to applicants with accessibility needs in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require a disability-related accommodation during this process, please inform Mars Canada of your requirements. For more information please review Mars Canada'sAccessibility Policy and address any questions about that policy to MarsCanada.Accessibility@effem.com.

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