Location: Oakville, Ontario
We are looking for an enthusiastic and keen individual to fill the role ofAssistant Store Manager for our Lindt Chocolate Shop, Oakville location. The ideal candidate must possess strong communication skills and a passion for sales and merchandising.
-Management of the daily operations of Lindt Chocolate Shop
-Responsible for generating and driving corporate sales
-Uphold the values of exemplary customer service through modeling of behaviour and establishing appropriate guidelines
-Monitor sales and labour issues on a daily basis with a goal to maximize store profitability without sacrificing customer service
-Recruitment including interviewing and hiring of Retail Sales Associates
-Supervision of store employees to maximize customer service, sales and profit
-Training of sales techniques and product knowledge
-Timely ordering of merchandise and supplies with focus on overall inventory management and loss prevention
-Daily reconciling of cash with sales receipts, daily paperwork and accounting, payroll and other store administration
-Develop and utilize full knowledge of all products and sales information with a constant focus on achieving sales goals while controlling expenses
-On-going performance management of staff, assist in the preparation and delivery of employee performance reviews
-Maintain store merchandising presentation to company standards
-Maintain high standards for cleanliness and food/product safety
-Cash handling, inventory ordering and related retail administrative duties
-Post-secondary education preferred
-Sales oriented, able to develop/build business
-2-5 years of retail management experience
-Excellent customer service skills
-Good time management habits
-Strong oral and written communication abilities
-Strong computer proficiency in MS Office
-Previous experience in a merchandising or presentation capacity
-A history of going above and beyond to provide exceptional customer service
-A talent for sales and selling
-A passion for chocolate!
We thank all those who have applied however, only selected candidates will be contacted.
Lindt is committed to providing accommodations for people with disabilities. Accommodations are available upon request. Please contact our Human Resources department for more information.