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 E-Commerce Account Manager
Job Posting Category: Experienced Professionals (1+ years)
Career Level: Experienced (Non-Manager)
Industry: Packaged Goods
Job Category: Sales
Years Experience: 2-4 Years
Job Type: Full-time
Posting Date: October 12, 2017
Job Location:
381 North Service Road West
Oakville, ON

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Job Description

Career Opportunity for a Account Manager, E-Commerce (Groupon)!

If you are a highly motivated individual with a passion for health & wellness along with a commitment to excellence, we want YOU! Iovate is the maker of the MuscleTech, Six Star and Hydroxycut family of products and the leader in the active nutrition, weight management and health supplements industry!

Due to our rapid growth and our vision to be the #1 active nutrition and weight management supplement company in the world, our company has a career opportunity for a passionate, hardworking, and dedicated individual and we are looking for people like you to join our team! As an Account Manager at Iovate, your role will be to develop a business development plan for each customer annually, and execute the components/initiatives of this plan in collaboration with the customer.


·Main focus will be selling major Iovate branded products in addition to developing and executing e-commerce sales strategies such as promotions, programs and product launch plans

·Manage complete Account Plan and customer planning process including:

oYearly budget

oE-Commerce Sales strategies (programs and promotions)

oProposing and approval on advertising, distribution and MMI agreements

oSales forecasting

oTracking customer trends towards targets (spend/investments)

·Meet and exceed e-commerce sales targets

·Frequent communication with external and internal stakeholders to help meet the customers’ expectations when delivering and developing new formulas for their markets

·Represent the customer and work with all key internal stakeholders to ensure timely delivery of necessary product materials to all accounts on regular basis and upon product launches (i.e. labels, renderings, POS material files, information presentations)

·Manage business proposals within current portfolio

·Demonstrate meticulous and timely follow-up with new and existing clients

·Develop deep understanding of client needs and their core business

·Develop and maintain detailed understanding of market environment for all e-commerce accounts

·Achieve monthly, quarterly and annual commitments as outlined in the annual budgeting process

·Investigate international market potential and survey/plan key customer pursuits

·Work closely with Marketing team to understand brand strategy and market specific positioning

·Work with internal team to specify project budgets

·Assist in writing proposals and project briefs for presentation to clients; design presentations

·Work closely with US Field team to provide strategic guidance, account plan updates, monthly focus and direction, competitive product information and store audits information

·Partner with Brand Management team to develop new product offerings including formulas, packaging, label claims, key callouts, and launch plans

·Assist with weekly sales reports for executive team including WoW, Period and YTD performance

·Attend weekly meetings with Executive team to provide in depth account review, e-commerce sales performance, new programs and alignment on promotions

·Partner with customer service team to ensure shipments to customer are timely and in full; manage PO’s from account to hit monthly sales call and budget numbers

Core Competencies:

·Post-Secondary Education in Sales, Business or related field

·Minimum 4 years of direct selling and account management experience preferably within a consumer packaged goods environment

  • Knowledge of various customer bases (brokers and retailers) in Vitamin, Health, Gym, Military, Mass, Food, Drug and/or Convenience areas
  • Knowledge of and understand account planning processes (planning, objective setting, presentations, and administration)
  • Knowledge of Sports Supplements and Nutritional products an asset

·Strong written, communication, selling and presentation skills; solid business analysis skills

·Product and customer base knowledge is an asset

·This position requires occasional travel which at times might be for extended periods of time

·Proactive and able to continuously manage change in an extremely fast paced, energetic work environment

  • Proficient in the use of MS Office Suite


Located in Oakville, Ontario, Canada we offer a dynamic, progressive, team based environment. We have on-site premium fitness facilities and encourage a healthy lifestyle. We also offer a comprehensive benefits package and the opportunity to grow with us. For further information please visit us at www.iovate.com.

We are interested in learning more about you and appreciate you taking the time to apply in confidence to: careers@iovate.com. If you are a person with a disability and require accommodation in order to successfully submit an application, please email us to make your accommodation request.

Our company is an equal opportunity employer.

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