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The Customer Service Improvement Diet: Consultant-Approved, Easy To Follow | Forbes

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CPG Connect | Status: is encouraging members to get involved i... Read more
Posted in March
Micah Solomon , CONTRIBUTOR

Instead of pointing out what to do to improve your customer service (my usual mode of operations as a customer service consultant), today I’m going to point out the actions and mindsets that, if removed from your repertoire, will go a long way toward creating customer service excellence.

http://www.forbes.com/sites/micahsolomon/2018/03/26/the-customer-service-improvement-diet/?ss=sales-leadership#72644ada7914
 

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