Please Login to Continue:
Job Board      |      Recruiting      |      Company Directory      |      Newsletter      |      Salary Survey      |      Event Calendar      |      Testimonials

Money Can Ruin Everything In Customer Service And The Customer Experience (Here's How To Fix This) | Forbes

Post Response | Subscribe to Story

Displaying Stories 1 - 1 of 1.
first | previous | 1 | next | last

CPG Connect | Status: is encouraging members to get involved i... Read more
Posted in January
Micah Solomon , CONTRIBUTOR

Money is a customer experience booby trap. It can sabotage even the most delightful(up to that point) customer service interaction, the best-designed customer experience, the most thoughtful user interface.

http://www.forbes.com/sites/micahsolomon/2018/01/17/money-can-ruin-everything-in-customer-service-and-the-customer-experience-heres-how-to-fix-that/?ss=sales-leadership#13d31d0a7e59
 

Post Response